The Assistant Room

Jess is a visionary leader and an advocate for redefining the role of personal and executive assistants in today’s business landscape. In 2016 Jess took the leap from career EA to Founder of The Assistant Room, establishing a groundbreaking platform that inspires and empowers professionals across the globe. Under her leadership, The Assistant Room has become the premier destination for over 50,000 assistants oLering resources, training, and a thriving global community, elevating the business support industry to unprecedented heights.

The Assistant Room now stands as a trusted partner to many global businesses and their internal support teams, providing tailored solutions that enhance professional development and drive strong operational success through online and in-person bespoke learning and development, a dedicated corporate concierge desk supporting members in over 27 countries and a busy networking events schedule.

Her influence is far-reaching, serving as a trusted advisor to leading corporations and an innovator in workplace eLiciency and support structures. Her forward-thinking insights into the evolving future of work have made her a sought-after speaker and thought leader, igniting conversations on the strategic value of assistants in modern organisations.

Her remarkable contributions have earned widespread recognition, including being named to Management Today’s prestigious "35 Under 35" list, alongside multiple industry accolades that celebrate her groundbreaking impact. Jess’s passion extends beyond her accolades; she is a relentless advocate for fostering inclusive, equitable, and empowering work environments for assistants and teams worldwide.

Through The Assistant Room, Jess has redefined what it means to create meaningful professional development opportunities. She inspires individuals and organisations to embrace diversity, champion gender inclusion, and build cultures where support professionals can thrive.