24/7 Travel Support and Assistance

Customers travelling on business receive assistance from UK-based travel consultants (during working hours), app-based support and an emergency, out-of-hours, prioritised travel service, available 24 hours a day, 365 days a year. 

Round-the-Clock Availability

• Dedicated travel experts on call 24/7, ready to assist with any query or disruption.
• Support extends across all time zones to accommodate international travellers.

immediate problem solving

• Immediate assistance for flight delays, cancellations or schedule adjustments.
• Solutions for lost documents, missed connections, and unforeseen emergencies.

Proactive Travel Monitoring

• Continuous oversight of travel itineraries to anticipate and mitigate potential disruptions.
• Alerts for schedule changes, weather impacts, or geopolitical events affecting travel plans.

Minimised Disruptions

• Resolve travel issues quickly to keep your travellers on schedule and productive.
• Reduced downtime for critical business trips, ensuring minimal impact on operations.

Increased Traveller Confidence

• Travellers feel secure knowing expert help is always just a phone call away.
• Aids in managing stressful situations, promoting a better overall travel experience.

Enhanced Duty of Care

• Fulfil your duty of care obligations by providing immediate access to support during crises.
• Strengthens organisational resilience in the face of travel disruptions.
• Centralised assistance ensures consistency in problem-solving across the organisation.
• Frees up internal resources by outsourcing travel issue resolution to experts.