The visionary Lucy Brazier is one of the world’s leading authorities on the administrative profession.

As CEO of Marcham Publishing, her passion is for the Assistant role to be truly recognised as a career and not just a job. Her formidable training expertise and speaking style have given her opportunities to train, present and emcee events in over 50 countries at over 650 events including Chairing the 2015 World Administrator Summit in Papua New Guinea and co-facilitating every World Administrators Summit since. She has keynoted at almost every major conference for assistants in the world.

Her work in the field has led to thousands of assistants and executives working more effectively together. Her training and ongoing conversations have resulted in promotions, internal networks being created, career frameworks being created in some of the biggest companies in the world, college students seeing the assistant role as a proper profession with a career path and businesses, HR & executives finally understanding how to measure performance to best utilise their assistants. The work being conducted worldwide on career paths, job titles & education for Assistants is one of her key drivers and she is working with some of the most recognisable companies on the planet to consult on restructuring and training their Business Support functions.

Lucy has a unique overview of the role and where it is heading. With access to the most forward-thinking, passionate and knowledgeable trainers and administrative business leaders in the world as well as personally meeting and speaking to thousands of Assistants over the last twelve years, Lucy’s knowledge of the market and what Assistants all over the world are facing on a day-to-day basis are second to none.

In 2021, Lucy was awarded an OBE (Officer of the British Empire) from the Queen for services to office professionals. She has also received an Honorary Fellowship to the Institute of Administrative Management – one of the oldest management institutes in the world, having inspired professional business managers and administrators since 1915 – in recognition of her work to drive the profession forward.