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Headline Sponsor SWR Business Direct at The PA Show Autumn

Headline Sponsor SWR Business Direct at The PA Show Autumn

In the afterglow of this year’s Autumn PA Show I would like to thank those of you that attended the event hope you enjoyed it as much as I did.

It was truly great meeting so many people from different industries and back grounds and shows the amazing wealth of diversity, experience and knowledge that is held by yourselves. And it has been using these traits that has helped us refine the offering of Business Direct to the business market – you told us what mattered and we listened.

For those of you who didn’t make it to our stand and are wondering “What is Business Direct?” well this newsletter has just landed at the right time.

In it simplest form Business Direct is a free to use, customer service driven real time booking tool that is packed full of features that not only makes your life easier, but will save the business money and more importantly your sanity.

Wherever you need to travel in England, Scotland and Wales Business Direct does it.

Include TFL tickets – it does it.

Ferry tickets to the Isle of Wight – it does it.

Bus Tickets – if the local bus company is part of the scheme, it does it.

And the best bit, it’s free to use. No card fees, no booking fees, no set-up fees.

When we met with you last year, we asked you what frustrations did you encounter with your current rail booking process, and aftersales was the area that stood out the most. Waiting 13 weeks for a refund or never being able to find an actual person to talk to were among the biggest issues.
So with Business Direct we aim to settle all refund claims within 48 hours and if you need to talk to someone, we are there to help.

Business Direct also offers you the opportunity to track additional data when booking tickets. For solicitors this may be the case number and the billing channel, for sales teams it may be the name of the client and the reason for travel – the choice is yours with up to 8 customisable fields for the business to use.

For those wishing to promote their green credentials Business Direct not only records your train journeys carbon footprint, but will compare to car (petrol & diesel) and air.
And all data is available within, literally, 2 clicks!

So not only is Business Direct a free to use service that aims to resolve any issues within 24 hours, but we also give you rewards through our SWR Rewards programme where every time you book a ticket you can take advantage of specially curated promotions for Business Direct users – receive money off theatre tickets, venue entry and restaurants.

At Business Direct we offer full 1-2-1 training and a dedicated team that will support you and your company with their business train travel needs, just email us at businessdirect@swrailway.com  today for a conversation and demonstration to make your life easier today.

 

 

 

 

 

 

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