Your organisation relies on your communication skills to keep everything running brilliantly. Somehow, you need to be both a brilliant listener, and an exceptional speaker – always on it, always calm, always understanding. This practical, interactive and fun session will help you master your listening skills and show you how to help others listen to you.
Find out:

1. Your 3 listening modes
2. The shortcut to understanding your listeners
3. How to make your voice heard