Your 2021 Conference Programme

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Introduction to Assertiveness

01 Sep 2021
Personal Development
Inspirational

This fascinating and insightful session will explore the topic of assertiveness. Attendees will learn:
• How assertiveness and emotional intelligence are linked
• How to define and recognise assertive behaviour
• Their basic assertive rights and responsibilities
• How to build their self-esteem
• How to stand up for their rights
• How to resist manipulation

Speakers
Andrew Jardine, General Manager - The Institute of Administrative Management