Your 2021 Conference Programme



Introduction to Assertiveness

01 Sep 2021
Personal Development

This fascinating and insightful session will explore the topic of assertiveness. Attendees will learn:
• How assertiveness and emotional intelligence are linked
• How to define and recognise assertive behaviour
• Their basic assertive rights and responsibilities
• How to build their self-esteem
• How to stand up for their rights
• How to resist manipulation